ELEKWHEELS SUPPORT

Get help, find answers, manuals and more. We'll find you the solutions. Connect by phone, chat, email, and more.

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ELEKWHEELS SUPPORT

Contact Elekwheels bg.jpg__PID:b7f79742-1fbf-41c3-b1e2-f149b2b80db4

Get help, find answers, manuals and more. We'll find you the solutions. Connect by phone, chat, email, and more.

ELEKWHEELS SUPPORT

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ELEKWHEELS SUPPORT

Elekwheels support is here to help answer questions about us and our products. We offer a variety of options and resources to help you find the answers you are looking for. Our knowledge base will provide you with answers to our most frequently asked questions. The online chat feature will provide you with instant access to one of our highly trained Customer Care staff for quick assistance. You will also find the online contact form to send us a message and the phone number to our Customer Care team.

Get Support

CONTACT ELEKWHEELS

From offering expert advice to solving complex problems, we've got you covered.

Get help before purchasing or make a purchase: interact with Elekwheels sales to match your needs with the right products. 

HAVE A QUESTION? E-MAIL US NOW. ANSWERS WITHIN 48 BUSINESS HOURS

SUBMIT A SUPPORT REQUEST

SPEAK DIRECTLY WITH A ELEKWHEELS CARE PRO OR SCHEDULE A TIME FOR US TO CALL YOU. 

Dial +86 (188) 5895-2238

Talk to a live agent for help with your order, product information and support

CHAT WITH US ONLINE

Get help after purchasing: inquire about order status, delivery, returns, invoices, or other order-related issues. 

Get in touch

Need more help? Contact us directly.

SUPPORT SERVICES & WARRANTY

Need help with order information, repair status, shipping faqs, product registrations or help finding a support center? Please contact us. Please fill out the contact form below. We will be in touch shortly after receiving your submission.

CONTACT ELEKWHEELS DIRECTLY

Learn about our products, view online manuals, get the latest downloads and get service, support and professional advice. Need help with order information, repair status, shipping FAQs, product registrations or help finding a Support Center? Please contact us. 

Elekwheels Customer Support CENTER

Rm 108, 1st Floor, 6# Workshop, No.609, Jinxing South St, Qiubin St, Wucheng Dist, Jinhua, Zhejiang, 310000
China

Contact Number: +86 (135) 6675-9568
Email: support@elekwheels.com

Opening Hours: 

Monday to Saturday: 9:00 am - 9:00 pm EST
Sundays: 10:00 am - 10:00 pm EST 

INTERNATIONAL SUPPORT

International Support Services. Take advantage of our reliable support services and resources. Diagnose and resolve technical problems or arrange Next Business Day On-Site Service over the phone when traveling internationally. 

INTERNATIONAL SUPPORT CENTER

1099 Xianhua South Street, Wucheng District,
Jinhua City, Zhejiang, 321000
China

Contact Number: +86 (188) 5895-2238
Email: support@elekwheels.com

Opening Hours: 

Monday to Saturday: 9:00 am - 9:00 pm IST
Sundays: 10:00 am - 10:00 pm IST 

 We’ll find you the solution. Connect by phone, chat, email, and more.

Contact Order Support

Check your order's status, view invoices, request a return, and contact support

Process a Return

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 Process a Refund

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 Warranty Service

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 Shopping FAQs

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 Parts & Accessories

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 Product Support

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To contact order support get started by identifying your order

RECALLS

CONSUMER PRODUCT SAFETY COMMISION RECALLS

Safety comes first. See if there are any recalls that apply to your Elekwheels vehicle.

 VIEW RECALL INFORMATION
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